Privacy Policy

How we collect, use, and protect your personal information

1. Introduction

Strawberry Solutions BV ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle your personal information when you visit our website or use our services.

This policy is in accordance with the General Data Protection Regulation (GDPR) and Belgian data protection laws.

2. Data Controller

Strawberry Solutions BV

Kernenergiestraat 19/M12

2610 Antwerpen, Belgium

Company Number: BE 0793.919.660

Email: office@getstrawberrysolutions.com

3. Data We Collect

We may collect and process the following types of personal data:

3.1 Information You Provide

  • Contact information (name, email address, phone number)
  • Business information (company name, website, social media profiles)
  • Communication preferences
  • Any other information you choose to provide when contacting us

3.2 Information Collected Automatically

  • IP address and browser information
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and improve our services
  • To respond to your inquiries and communicate with you
  • To send marketing communications (with your consent)
  • To analyze website usage and improve user experience
  • To comply with legal obligations
  • To protect our rights and prevent fraud

5. Legal Basis for Processing

We process your personal data based on:

  • Consent: When you have given explicit consent for specific processing activities
  • Contract: When processing is necessary to fulfill a contract with you
  • Legitimate Interests: When we have a legitimate business interest
  • Legal Obligation: When required by law

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Service providers who assist in our operations (hosting, email services, analytics)
  • Professional advisors (lawyers, accountants)
  • Law enforcement or regulatory authorities when required by law
  • Third parties in connection with business transfers or acquisitions

All third parties are required to protect your data in accordance with applicable laws.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Retention periods vary depending on:

  • The nature of the data and purpose of collection
  • Legal and regulatory requirements
  • Our legitimate business interests

When data is no longer needed, we securely delete or anonymize it.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restriction: Request limitation of processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at office@getstrawberrysolutions.com

9. Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

We may use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: To understand how visitors use our site
  • Marketing Cookies: To deliver relevant advertising (with consent)

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

11. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When this occurs, we ensure appropriate safeguards are in place, such as:

  • EU Standard Contractual Clauses
  • Adequacy decisions by the European Commission
  • Other legally approved transfer mechanisms

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date below.

14. Contact Us and Complaints

If you have questions about this privacy policy or wish to exercise your rights, contact us:

Email: office@getstrawberrysolutions.com

Address: Kernenergiestraat 19/M12, 2610 Antwerpen, Belgium

You also have the right to lodge a complaint with the Belgian Data Protection Authority:

Gegevensbeschermingsautoriteit (GBA)

Drukpersstraat 35, 1000 Brussels, Belgium

Website: www.gegevensbeschermingsautoriteit.be

Last updated: January 2025