Terms of Service
Terms and conditions for using our services
1. Agreement to Terms
Welcome to Strawberry Solutions BV. By accessing our website or using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
These terms apply to all visitors, users, and others who access or use our services.
2. About Us
Strawberry Solutions BV
Kernenergiestraat 19/M12
2610 Antwerpen, Belgium
Company Number: BE 0793.919.660
3. Services
Strawberry Solutions BV provides digital marketing and consulting services for content creators, including but not limited to:
- Multi-platform content strategy and planning
- Audience growth and acquisition services
- Revenue optimization and monetization consulting
- Analytics and performance management
- Brand partnership facilitation
- Channel management services
Specific services, deliverables, timelines, and fees are outlined in individual service agreements or statements of work.
4. Use of Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Engage in any conduct that restricts or inhibits anyone's use of the website
- Attempt to gain unauthorized access to any part of the website
- Introduce viruses, malware, or other harmful code
- Use automated systems to access the website without permission
- Impersonate or misrepresent your affiliation with any person or entity
5. Intellectual Property Rights
The content, features, and functionality of our website and services are owned by Strawberry Solutions BV and are protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our content without our prior written permission.
Client work products and deliverables are subject to ownership terms specified in individual service agreements.
6. Client Obligations
When engaging our services, you agree to:
- Provide accurate and complete information
- Grant necessary access to accounts and platforms as required
- Respond to requests for information in a timely manner
- Pay all fees according to agreed payment terms
- Comply with all applicable laws and platform terms of service
- Not hold us liable for issues arising from inaccurate information provided
7. Payment Terms
Payment terms, fees, and billing cycles are specified in individual service agreements. General payment terms include:
- Fees are due according to the payment schedule in your service agreement
- Late payments may incur interest charges as permitted by law
- All fees are non-refundable unless otherwise specified in writing
- We reserve the right to suspend services for non-payment
- You are responsible for all taxes associated with services provided
8. Service Modifications and Termination
We reserve the right to:
- Modify or discontinue services at any time with reasonable notice
- Refuse service to anyone for any reason at any time
- Terminate services for breach of these terms
Termination terms for ongoing services are specified in individual service agreements.
9. No Guarantees of Results
While we strive to deliver high-quality services, we cannot guarantee specific results such as:
- Specific audience growth numbers
- Revenue increases or monetization outcomes
- Partnership or sponsorship deals
- Algorithm performance or platform changes
Marketing and digital services involve variables beyond our control. Results depend on multiple factors including market conditions, platform algorithms, content quality, and audience behavior.
10. Limitation of Liability
To the maximum extent permitted by law, Strawberry Solutions BV shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Any damages arising from the use or inability to use our services
- Actions taken by third-party platforms or services
Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Strawberry Solutions BV from any claims, damages, losses, liabilities, and expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Content you provide or actions you take
12. Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the course of services. Confidentiality obligations are detailed in individual service agreements or separate non-disclosure agreements.
We will not disclose client information without permission except as required by law.
13. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party services is at your own risk.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of Belgium. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Antwerp, Belgium.
15. Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the matter through good faith negotiations. If negotiations fail, disputes may be resolved through mediation or arbitration as mutually agreed, before resorting to litigation.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, along with any service agreements and our Privacy Policy, constitute the entire agreement between you and Strawberry Solutions BV regarding the use of our services.
19. Contact Information
If you have questions about these Terms, please contact us:
Email: office@getstrawberrysolutions.com
Address: Kernenergiestraat 19/M12, 2610 Antwerpen, Belgium
Last updated: January 2025